AI ordering for restaurants

When guests ask AI, your restaurant should be part of the answer.

Lenius is rolling out AI ordering in Denmark. An AI assistant can find your menu, show the total price and help a guest place an order that they pay for directly on your site.

Rolling out now · Guest approval required · Payment on your site

A restaurant receives an AI-assisted takeaway order on a handheld terminal

From conversation to kitchen

A real order. Your usual workflow.

Why join early?

The next route to your menu may start with a question.

Guests should still be able to choose your restaurant on your terms. AI ordering offers another route from their question to your menu and then to your ordering site.

01

Be ready where the guest begins

People use AI assistants to explore their options and plan what to order. With Lenius, your menu can become part of a real ordering conversation when the assistant supports the connection.

02

Use the information you already maintain

The assistant gets your menu, prices and available times from your Lenius setup. Guests can get a useful answer without you having to maintain another menu.

03

Learn while the channel takes shape

AI ordering is being rolled out. Joining early lets you learn how guests ask for food and tell us what needs to work better in your restaurant.

How it works

From an AI conversation to an order with you.

The assistant helps the guest choose. The guest must approve the quoted price and pay on your site before you receive the order for processing.

  1. 1

    The guest asks

    A compatible AI assistant receives a request for food, pickup or delivery.

  2. 2

    The assistant checks

    It finds relevant restaurants, reads the menu and checks available times.

  3. 3

    The guest approves

    The total price and terms are shown. The assistant places the order only after the guest accepts.

  4. 4

    You receive the order

    The guest pays on your ordering site. Once payment is complete, the order moves into your usual order flow.

A guest uses a phone to order takeaway directly from a local restaurant

You stay in control

A new way in. Still your restaurant.

The AI assistant helps guests find and prepare an order. They still see your menu, your opening hours and your ordering site.

Your menu and prices

Products, options and prices come from the menu you already use in Lenius.

Your times and delivery options

The assistant can offer only the pickup and delivery times that are available.

The guest’s approval

No order is placed until the guest has seen the price and accepted the terms.

Payment on your site

The guest pays by card on your ordering site before the order is sent for processing.

The technology behind it

What is MCP?

MCP is a standard that lets compatible AI assistants use external tools. Lenius' connection gives the assistant the steps it needs to find a restaurant, show its menu and available times, quote a price and place an approved order.

Availability in services such as ChatGPT also depends on their own integration and approval processes. AI ordering is therefore being rolled out gradually.

Guest requestAI assistantLenius
Menu · Available times · Total price · Guest approval · Payment link · Order status

Questions and answers

What to know before you start.

Want more background? Read our Danish blog post about AI ordering.

Is AI ordering available to every restaurant now?

The solution is being rolled out gradually in Denmark. A restaurant must use Lenius Takeaway and accept online card payments before an AI assistant can place an order. Contact us to discuss what is possible for your restaurant.

Can guests order through ChatGPT?

Lenius has an MCP connection for AI assistants that support this standard. Availability in a particular service, including ChatGPT, depends on that service’s integration and approval process. We can help you understand what is available for your restaurant.

Does the AI assistant pay for the guest?

No. The assistant can calculate the price and place the order after the guest approves it. The guest then opens a payment link and pays on your ordering site.

Do I need a separate menu for AI?

No. The connection uses your existing menu and the information you maintain in Lenius. It is still a good idea to review product descriptions, prices and opening hours before you begin.

Join the rollout

Get your restaurant ready for AI ordering.

Tell us about your restaurant, and we will talk through your menu, online payments and the options for joining.