Responsibility

ESG Policy

At Lenius, we want to run a responsible business where technology, transparency, and decency go hand in hand.

1. Purpose

We develop digital solutions for restaurants, takeaway businesses, shops, and other companies. Our goal is to help our customers run their businesses more efficiently, retain more of their revenue, and access modern technology without unnecessary lock-ins or unclear terms.

This ESG Policy describes how we work with environmental, social, and governance matters in our business.

2. Environment

Lenius works to reduce unnecessary resource consumption through digital solutions and more efficient operations.

Digitalization and less paper use

Our solutions support online ordering, digital order handling, and the option of digital receipts. This can reduce the need for paper, manual workflows, and physical administration.

Efficient use of technology

By combining POS, takeaway, order flow, and payments in one solution, our customers can work more efficiently and avoid unnecessary systems.

Responsible use of hardware

We believe customers should own their own hardware and be able to use equipment flexibly. This can extend equipment lifetime and reduce unnecessary replacement.

Suppliers and partners

When selecting technology partners and suppliers, we value stability, responsibility, and solutions that create long-term value for our customers.

3. Social

Lenius wants to create value for local businesses and support a fairer digital infrastructure for restaurants and shops.

  • Fair terms for customers: transparent prices, clear agreements, and solutions without unnecessarily long lock-ins.
  • Support for local businesses: access to modern solutions where customers keep more of their own revenue.
  • User-friendly solutions: simple onboarding, setup, and daily operations for owners, employees, and customers.
  • Data security and privacy: handling customer data and personal data with respect and responsibility under GDPR principles.
  • Proper communication: clear, factual, and honest communication with customers, partners, and the market.

4. Governance

Lenius wants to operate in a decent, transparent, and responsible manner.

  • Transparency: customers and partners should clearly understand our prices, terms, features, and responsibilities.
  • Responsible business conduct: we do not accept corruption, bribery, or unethical business behavior.
  • Compliance and regulation: we continuously work to comply with relevant laws on data protection, marketing, payments, and accounting.
  • Information security: we protect systems, customer data, and operating environments through technical and organizational measures.
  • Continuous improvement: ESG is not a one-off project. We continuously improve our processes, products, and partnerships.

5. Our Principles

  • We make technology more accessible to local businesses.
  • We create transparent and fair solutions.
  • We help customers keep more of their own revenue.
  • We protect data and handle information responsibly.
  • We reduce unnecessary resource use through digitalization.
  • We run our business with decency and accountability.

6. Responsibility and Follow-Up

Lenius management is responsible for ensuring that this ESG Policy is followed and reviewed on an ongoing basis. The policy is reviewed as needed and updated if there are material changes in our activities, regulation, or partnerships.

7. Closing Statement

At Lenius, we believe responsible technology can make a real difference for local businesses. Our ambition is to deliver solutions that not only work technically, but also create better terms, greater transparency, and more freedom for our customers.